FREQUENTLY

ASKED

What is an Escape Room?

An escape room, also known as a "escape game", is a physical adventure game in which players solve a series of puzzles and riddles using clues, hints, and strategy to complete the objectives at hand. 

Games are set in a variety of fictional locations

Am I Really Going to be Locked in a Room?

Yes, but in case of an emergency each room has an Emergency Key.

Will There Be Other People in Room With Us?

As of June 5th 2020 :

ALL ROOMS ARE PRIVATE AT NO EXTRA COST 

 

In order to avoid being in the room with strangers, private experiences can be made by booking entire room. If you and your group do not book the entire room there is a chance others can fill open slots.

Be aware if multiple parties book same slot,

alternate accommodations are not always available.

Booking an entire room will allow up to 8 players.

QUESTIONS

Is it Just One Room or Multiple?

While many escapes rooms do incorporate multiple rooms into one escape adventure, Our rooms are a single room escape experiences. We' re sorry if this is not to your liking but many elements factored into this decision and it was not done lightly. 

How Many People Per Room? Cost?

2 to 8 Players are allowed in each room. $30 per player (Before Discounts)

Can We Just Walk In or Do We Need Reservation?

Reservations are recommended to ensure you get a slot. 

Checking Book Online Schedule is highly advised.

WALK INS welcome but no guaranteed slots.

Call if more details needed

How Do I Pay?

We Use Paypal (You do not need a Paypal account to book a room.

Just follow the instruction on payment page)

Do I Have to Pay when I book

or Can I Book & Pay Later

Unfortunately, Due to an overwhelming amount of advance bookings to pay later that resulted in no shows or extremely late arrivals, we now require all bookings be paid prior to arrival either partially or in full. 

We Apologize for any inconvenience this may cause and will work with you as best we can to secure your booking. 

What Time Should I Arrive?

Please arrive at least 15 minutes prior to your scheduled game.

LATE ARRIVALS   or   NO-SHOWS

WILL NOT BE PERMITTED TO ENTER GAME & NO REFUNDS WILL BE GIVEN. 

PLAN ACCORDINGLY!

What If I Can't Make It For My Game?

  • We Can Reschedule your reservation up to 24 hrs before scheduled booking. Please Call Us at earliest possible time. 

  • Sorry No Cancellations* or Refunds (extreme weather circumstances permitted)

Age Limits?

Each Room is recommended ages 12 & up.

Children Under 6 are not permitted unless in carrier.

We apologize for any inconvenience this may cause. 

  • CURRENTLY ALL ROOMS ARE PRIVATE AT NO EXTRA COST

  • At least one adult (18 or older) must present in each room. 

 

*Please be mindful of the description of rooms when booking due to possible scary/adult elements inside of room.*

Discounts?

Military, Teachers & First Responders  -  20% OFF per ID holder*

Corporate Team Building Events – Call for Inquiry

Birthday Event- Call for Inquiry
 

*PLEASE HAVE Identification ready upon arrival.

Failure to have identification will result in additional payment needed.

** Offer cannot be combined with any other promotions unless otherwise noted. 

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